Shipping and Policies
I take great time and care to pack each item so it will arrive safe and sound to you. All of my items are shipped USPS with insurance and tracking. I will provide you with a tracking number via email once I have shipped out your item. I am not responsible for items lost or damaged by USPS.
Most of my items are made as they are ordered. Each item is handmade by me. I am a one woman show. Once I receive your order please allow up to 4-8 weeks for processing.
Stained glass work has many steps that I take to insure your piece comes out perfect for you. First I hand cut my glass shapes. Then I smooth the sides of each shape with my glass grinder. After that I wash the pieces and wrap them using the copper foiling technique. Once I'm done foiling I can then set the pieces up to be soldered. They are soldered, washed again, and then polished or colored with patina.
The glass I use is hand poured art glass. It will have bubbles, ripples, lines, swirls, indentations, and other unique features. Every piece will be different.
Often times items will ship out sooner than quoted. If you are purchasing your item as a gift that you need by a certain date please message me and I will try to accommodate you.
I do not accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.
Please handle your piece with care. It is glass. Every house is different so you are responsible for your own installation of your piece. I will send you basic care instructions with your order.
Stained glass does contain some lead. Although the content is not high enough to be dangerous please wash your hands after handling and keep out of reach of children.